I reached out to Ray about a unit I saw on Craigslist and he was extremely responsive from the start to finish! He raised the initial going rate, but explained that the unit was intended to be used as a 1 bedroom, but we were using it as a converted living room situation (the only reason for a 4 star for negotiation). He connected us with the landlord and set up time for my roommate and I to view the unit after we signed to take measurements of the place. He made an effort to be there in person to introduce us to our landlord which I really appreciated as well. Every step of the process was professional and I would love to work with Ray in the future again!