Abbreviated version: We absolutely loved Ray even though we didn’t end up renting the apartment he showed us. If choosing an apartment was based solely on the broker, he would have been our choice in an instant.
We met Ray for an apartment showing in San Francisco. He was very responsive via email and text, and when we met him he was immediately personable and easy to get along with, while still giving us the space to look around the apartment and talk to each other.
After looking at the apartment, Ray mentioned he had another listed nearby and offered to show it to us. We were thrilled and took him up on the offer. He took us through the second apartment (which was lovely, but not what we were looking for) and I think he could tell how we were feeling, because he even mentioned that the first apartment seemed like a better fit.
We put in an application and Ray walked us through everything, answering questions and following up what seemed like almost immediately (I looked through past emails and he consistently responded within the hour). Its the fastest we’ve seen with our current apartment hunt. His responsiveness made us both feel much more supported and comfortable with the whole process.
Ray was always so cheerful and encouraging. After we told him we wouldn’t be moving forward he was understanding and still so supportive. I told him that if choosing an apartment was based solely on the broker, he would have been our choice in an instant.